Issues in Employee Performance Essay Example | Topics and Well Written Essays - 2500 words

Issues in Employee Performance - Essay Example However, having a sound output for the company depends on the quality of human capital one organisation has. In order to attain quality productivity, one must select competent personnel of which can deliver the expected output based on the set goals and objectives of the company. Moreover, on the other hand, those who have been employed in the company should be measured based on ones productivity and accomplishment, a process of which leads towards employees performance management. Primarily, employees’ performance management focuses on developing ones capabilities. Aguinis (2007) mentioned in one of his writings that performance management is â€Å"a continuous process of identifying, measuring and developing the performance of an individual.† Aguinis (2007) further added that this continuous capacity building needs clear objectives, observing and measuring performance and regular feedback. However, Cokins (2004) does not limit performance management to capacity buildi ng but rather â€Å"performance management helps managers to sense earlier and respond more quickly to uncertain changes.† Understanding the Nature of Employees According to Dan Hill (2008) employee management is the most emotional part of the business. It is a relationship that links the superior and the staff where interaction takes place and sometimes intense. Fast phased working environment mostly leads to misunderstanding or disagreement affecting office relationship. Emotionally confronted with reality cannot be avoided since it party dominate the relationship that shadows rationality and objectivity affecting company goals and specific work assignments. In some cases of which are highly damaging to the company’s reputation and as part of correcting the actions of which has negatively undertaken by an employee, immediate termination of employment should be considered and served to the employee. However, in less grievous cases, disciplinary action may take its pla ce in order to help the employee improve their quality to meet work standards. It should always be kept in mind that majority of employees would like to succeed in their respective position in which in order for an employee to advance to their respective careers, constant guidance and coaching is expected from their superior. This would help them improved and be recognized once ability enabling them to integrate concretely to the company’s operations giving them a sense of belongingness and for them to be able to recognize their personal problem and being able to improve oneself. Performance Management Wilson (2005) conferred that performance management has its own set of process, concept of which its approach has a holistic philosophy that integrates employees motivation, awareness of expectation from the superiors, personnel development and training, monitoring and performance measurement for them to be able to know the key areas for improvement. According to Mathis and Jac kson (2008) performance management should emanate from the organizations needs to meet its strategic objectives. Performance management serves as a strategy relating to every activity of organisation (Armstrong, 2005). Armstrong (2006) mentioned that installing a performance management system in the workplace creates an atmosphere that enables employees to performance in high

McDonald's Corporation Case Study Example | Topics and Well Written Essays - 1000 words

McDonald's Corporation - Case Study Example Still, the organization has increasingly experimented with foods on the fringe of its menu, including health options such as salads and snack wraps, as well as regional specific restaurant items. Company History Founders Richard and Maurice McDonald in San Bernardino, California established McDonald’s in 1940 as a barbeque restaurant. In 1948 the brothers stopped serving barbeque and began a hamburger and fries based approach, implementing streamlined production methods (Sowell, 2009). While McDonald’s would ultimately experience the most long-lasting gains as a result of the implementation of these production methods, they was first established in 1928 by the White Castle food chain (Sowell, 2009). For McDonald’s the switch resulted in tremendous success for the small company and it was not long before they experienced demand for expansion. In 1955 Ray Kroc would join the company as the first franchise agent. Kroc would establish a McDonald’s in Des Plain es, Illinois and kick off the organization’s staggering growth numbers (Sowell, 2009). While Kroc was not an organization founder today he is perhaps most recognized as the revolutionizing organizational force. Building on the original restaurant model, Ray Kroc would establish many of the elements that continue to the present day. Most prominently Kroc would establish the rigid standards for franchises, ensuring that the McDonald’s experience was uniform throughout every restaurant. The 1960s would witness many of these innovations including the establishment of the iconic ‘Golden Arches’ logo in 1961 (Sowell, 2009). Kroc would go on to institute the first-large scale advertising campaign this year with the slogan â€Å"look for the Golden Arches† (Sowell, 2009). A year later the organization would introduce the Ronald McDonald character as an advertising spokesman. In large part these early advertising efforts, an approach that would come to be ch aracteristic of the McDonald’s empire, greatly contributed to the organization’s long-term success. In 1965 McDonald’s would go public on the New York Stock Exchange the ticker symbol MCD. Throughout the years small but significant contributions would be made to the organization, including the introduction of the now seminal Big Mac in 1968 and the Happy Meal in 1979 (Sowell, 2009). Organization There are a number of prominent organizational elements within McDonald’s Corporation. While McDonald’s is a multinational corporation they retain a centralized organizational structure, headquartered in Oak Brook, Illinois. In terms of supply chain management procedures, all McDonald’s stores receive products from the same vendors, ensuring uniformity among supplier stores. All corporate decisions are made in the United States headquarters. The organization’s chief executive officer is Jim Skinner ("Organizational chart mcdonald's," 2011). Sk inner is responsible to McDonald’s board members, the chairman of whom is Andrew McKenna ("Organizational chart mcdonald's," 2011). Skinner oversees a number of structural divisions, including brand, cfo, human resources, legal and secretary, restaurant, supply chain and franchising, coo, Europe, and APAC and MEA ("Organizational chart mcdonald's," 2011). These organizations have further oversight on a variety of other prominent structural elements.